FAQs

What is Sleep Country Canada Holdings Inc.?

Sleep Country Canada Holdings Inc. is the holding company for Sleep Country Canada. Sleep Country Canada is Canada’s leading mattress retailer and the only specialty mattress retailer with a national footprint in Canada. Sleep Country operates under two mattress retail banners: “Dormez-vous?” the largest retailer of mattresses in Québec; and “Sleep Country Canada”, the largest mattress retailer in the rest of Canada. As at December 31, 2017, Sleep Country had 247 stores and 16 distribution centres across Canada. All of the Company’s stores are corporate owned, enabling it to develop and maintain a strong culture of customer service, resulting in a consistent and superior in-store and home delivery customer experience.

On which exchange is Sleep Country Canada Holdings Inc. stock traded and what is the stock symbol?

TSX under ZZZ

When was Sleep Country Canada Holdings Inc. initial public offering?

Sleep Country Canada Holdings Inc. was listed on the Toronto Stock Exchange on July 16, 2015.

What is Sleep Country Canada Holdings Inc.’s fiscal year end?

The fiscal year end is also the calendar year end of December 31.

Where is the head office of Sleep Country Canada Inc. located?

Sleep Country Canada, 7920 Airport Road, Brampton, ON, L6T 4N8, Canada.

How do I contact the Company’s investor relations department if I have questions or need more information?

By EMAIL investor.relations@sleepcountry.ca
By Regular MAIL
Attention: Investor Relations
Sleep Country Canada
7920 Airport Road
Brampton, ON
L6T 4N8

Are Sleep Country Canada Holdings Inc. stores franchised or corporate-owned?

All of our locations are corporate owned.

What is a transfer agent?

A transfer agent is an agency employed by a publicly traded company that maintains records of stockholders (except those whose shares are held by a bank, broker or other holder of record), resolves questions concerning stock certificates, and effects trades on behalf of stockholders.

Who is the transfer agent for Sleep Country Canada Holdings Inc. and what services do they provide?

Computershare is Sleep Country Canada Holdings Inc.’s transfer agent and registrar. Computershare is responsible for maintaining all records of registered stockholders (including name, address and telephone number), issuing or canceling stock certificates, and resolving questions pertaining to lost, destroyed, stolen or inherited stock certificates. Should your shares be held in "streetname" by a bank, broker or other holder of record, you will need to contact the record holder for these services.

How can I contact the transfer agent?

By Regular Mail
Computershare Investor Services
100 University Avenue
8th Floor, North Tower
Toronto, Ontario M5J 2Y1
Canada

By Telephone
Toll Free
(800)564 6253
Toll
+1(514)982-7555
Fax
+(514)982-7635
+(888)453-0330

Online Inquiry
https://www-us.computershare.com/Investor/Contact/Enquiry

How do I arrange to have my name changed or address updated?

If you own shares through a brokerage firm, you need to contact the brokerage firm directly to change your account name or address. If you are a registered shareholder, contact Computershare Trust Company to change your account information:

Computershare Trust Company of Canada
100 University Avenue, 9th Floor
Toronto, Ont. M5J 2Y1, Canada

Tel: 514-982-7555
Tel: (toll free in North America) 1-800-564-6253 FREE

Fax: 416-263-9524
Fax: (toll free in North America) 1-866-249-7775 FREE

Email: service@computershare.com

Does Sleep Country Canada Holdings Inc. pay dividends?

Yes, Sleep Country Canada Holdings does pay a quarterly dividend.

Who do I contact if I have a question about my dividend cheque?

Please contact our transfer agent:

Computershare Trust Company of Canada
100 University Avenue, 9th Floor
Toronto, Ont. M5J 2Y1, Canada

Tel: 514-982-7555
Tel: (toll free in North America) 1-800-564-6253

Fax: 416-263-9524
Fax: (toll free in North America) 1-866-249-7775

Email: service@computershare.com

Are Sleep Country Canada Holdings Inc. dividends eligible?

All dividends paid by the Company, unless otherwise indicated, are designated as eligible dividends for Canadian tax purposes in accordance with subsection 89(14) of the Income Tax Act (Canada), and any applicable corresponding provincial and territorial provisions.

Are dividends paid by the Company treated as “qualified dividends” for U.S. federal income tax purposes?

Dividends paid by the Company to U.S. individual shareholders are generally expected to be treated as “qualified dividends” for U.S. federal income tax purposes, and are expected to be reported on IRS Form 1099-DIV. The specific tax consequences of the Company’s dividends to a particular shareholder are dependent upon the shareholder’s individual circumstances, such as the shareholder’s holding period with respect to his or her shares of the Company’s stock. Accordingly, each shareholder is urged to consult his or her own tax advisor regarding the U.S. federal, state and local tax consequences of acquiring, holding and disposing of shares of the Company’s stock in light of the shareholder’s individual circumstances.